Frequently Asked Questions:1) How much is shipping and how do I get my certificates?
Shipping is FREE! Your certificates will be mailed out via USPS by the end of the Next Business Day. If you order late on a Friday or over the weekend your orders may not be processed and mailed until the following Monday. In most cases certificates arrive within 2-3 business days.
2) What payment methods do you accept and is your checkout secure?
Yes, our online checkout is secured and ran by Shopify. All major credit and debit cards are accepted, as well as Apple Pay, Google Pay, and also PayPal.
3) I saw something on here last time I looked but now it's gone?
It could be that the item or certificate is sold out. Some of our items are very limited quantities and once they are sold, they are gone. It also could be that their expiration date has come and gone or was close to expiring. Our clients choose expiration dates based on many different criteria, while we try to make sure they give you an ample time to get and use your certificates sometimes they do expire and we set them to end in our store close to a week before so there's no surprises! Make sure you look for the expiration date for each time, usually posted in RED lettering in the product listing.
4) How can my business learn more about being featured in your store?
Thank you for taking an interest in Hot Radio Deals! There are a few different ways for you to participate and start reaching new customers! Please email us by clicking here and we'll get in touch with you!
Do you have a question that have not been answered here? Email us here and we'll do our best to get you an answer!